Help center
Short answers to the questions campaigns ask most.
Getting started
Start a campaign
Go to winmissouri.app/start, pick your race and make the owner account. Your 14-day free trial starts when you add a card on the next page. You won't be charged until it ends, and you can cancel before then.
Invite volunteers
Make a walkbook, then share its 5-digit code or the link it gives you. Volunteers type the code and their first name. Regulars can make an account, which keeps their stats when they join other campaigns.
Add admins
On the dashboard, open Team, then change a person's role to Admin. Admins can build walkbooks, review shifts and remove volunteers. Only the owner controls billing.
Get the app
Volunteers use the free Win Missouri app on iPhone or Android. Owners and admins run the campaign from a computer at dashboard.winmissouri.app.
Walkbooks
Build a walkbook
On a computer, open Walkbooks › New. Pick precincts or draw around a neighborhood, then choose which voters to include by party lean and how often they vote.
Split or merge walkbooks
Open a walkbook and use Cut to draw a line through it. Select two books in the list to merge them back together.
Already talked to
People someone talked to this election are skipped in new walkbooks, so volunteers don't knock the same voter twice.
Archive a walkbook
Archiving stops sending its houses to phones. Nothing is deleted, and its results stay in your reports.
At the door
Location has to be on
Win Missouri records where each door was knocked, so it only works with location on. That's also how fake doors get caught.
A pin is on the wrong house
Open the door and tap Fix pin, then drag the map until the crosshair sits on the roof. The fix is shared with everyone.
No signal
Keep knocking. Results save on your phone and upload on their own when you're back online.
Knock with friends
Tap the walker button on the map, then tap the doors you'll take. Friends see them in your color, so nobody doubles up. Order by distance numbers your stops.
Yard signs
Tap Yard sign at the door. The request goes on the campaign's delivery list.
Calls and texts
Turn on calling
The owner buys a pack of minutes at winmissouri.app/outreach. We set up a campaign phone number in the area code you choose. Voters see that number, never a volunteer's.
Make a call list
In Calls & texts, make a list (for example, doors you missed) and choose which volunteers can work it.
How dialing works
Volunteers press Dial. With more than one line, the app calls several voters at once, skips voicemail and connects the first person who answers. Owners set the most lines; volunteers can pick fewer.
Calling hours
Calls can be placed from 9am to 8:30pm Central.
Do not call
Voters who call the campaign number back can press 9 to stop all calls. That list is shared and permanent.
Texting
Texts open the volunteer's own Messages app with the script filled in.
The Assistant
What it does
Tap Ask on the dashboard. Anyone can ask how Win Missouri works. With the Assistant add-on it also answers questions about your campaign, like doors this week or who hasn't been out, and can build walkbooks, assign volunteers, make call lists, send announcements and set goals.
Changed your mind?
The Assistant does what you ask right away. Under its reply, tap Undo to put a walkbook, assignment, role, goal or list back the way it was (for up to a day). Announcements and removing someone can't be undone, so it only does those when you clearly ask.
Turn it on or off
The campaign owner taps Turn on the Assistant in the Ask panel ($29 a month on any plan). Cancel anytime from Plan & billing.
Plans and billing
Prices
City & Ward $49, State House $99, State Senate $199, Congressional $299 and Statewide $500 a month. Your race decides the plan: one county or a large city is the State House plan, 2 to 5 counties is State Senate, and 6 or more is Congressional. Calling minutes are 5¢ each, bought in packs.
Change or cancel
Sign in on a computer and click Plan & billing at the top. Your plan stays on until the end of the period you've paid for.
Receipts
Plan & billing opens the billing page, where every receipt can be downloaded.
Account and security
Reset your password
Use Forgot password. The link works once and signs out every other device.
Two-step sign-in
Turn it on in Settings. Each new sign-in asks for a code we email you. You can trust a device for 60 days.
Notifications
Turn them on in Settings to hear about new walkbooks and team announcements. Owners and admins also get alerts about shifts that look off.
Leave a campaign or delete your account
In the app (iPhone or Android): Me › Leave or Delete account. If the owner deletes their account, the whole campaign is deleted.
Still stuck?
Email support@winmissouri.app and a real person will get back to you, usually within a day. If something's broken, use Report a problem in the app's settings. It tells us your device and app version, so we can fix it faster.